Rinsed Launches Family Plans Feature: a Simple Solution for Multi-Vehicle Memberships

September 2024 — Rinsed is excited to announce the launch of its new family plans feature, designed to make it easy for car washes to set up multi-vehicle membership plans. In addition to simplifying the setup, the solution allows customers to manage their family plan memberships themselves, reducing the workload on service teams.

“Our goal with this feature was to make it simple not just for car washes to set up, but also for members to manage,” said Hank Fichtner, Head of Product at Rinsed. “With both our family plans solution and the customer portal, we’ve made the process more efficient from start to finish for all involved, both operators and customers.”

Key benefits of the family plans feature include:

• Ease of Use: Simplifies the traditionally difficult process of setting up family plans, allowing for quick and efficient implementation. Members can manage their subscriptions, including adding and removing vehicles, through the Rinsed customer portal.
• Increased Marketing Reach: Extends marketing efforts to all members within a family plan, not just the primary account holder.
• Boosted Revenue and Retention: Offers a strategic growth opportunity for car washes as family plans drive higher customer retention and lifetime value.

The Rinsed family plans feature is now available for all customers using DRB as their POS system, with plans to expand support across other POS systems soon.

To learn more about this feature, join us for a live virtual demo on September 12 at 12pm ET. Sign up here: https://bit.ly/rinsed-family-plans-live-demo

About Rinsed:

Rinsed is trusted by over 2,800 car washes to help them grow and retain their members. Rinsed integrates directly with a car wash’s point-of-sale and website, so all of their customer data, marketing tools, and business metrics are in one easy-to-use platform. For more information on Rinsed, visit https://www.rinsed.com/