News

DRB Patheon® Customers Get Access to New Features Within Rinsed

Written by Sarah Brough | Oct 11, 2024 2:17:47 PM

October 2024 — Rinsed, a Certified Interface Developer with DRB, has enhanced its integration with DRB Patheon, giving mutual customers new features that fully utilize the capabilities of The Car Wash CRM. This expanded feature set gives Patheon customers the tools they need to drive growth, retain members, and automate their operations.

Here’s what’s new for Patheon users in Rinsed:

  • Sell memberships online: Allow customers to easily sign up for memberships directly from your website.
  • Save members with downsell offers: When customers try to cancel, automatically present them with a special offer to keep them as members.
  • Automate ticket management: Manage cancellations, switch plans and other service tickets automatically, reducing manual work and improving efficiency.
  • Offer membership upgrades: Create campaigns that encourage members to move to higher membership levels, increasing your revenue potential.
“These new features are designed to give Patheon users more ways to grow their memberships and simplify day-to-day management,” said Hank Fitchner, Head of Product at Rinsed. “These updates reflect our ongoing commitment to helping our customers have the tools they need to run their washes effectively.”

These expanded features are live today and available to all Patheon customers. To learn more about the features available to Patheon customers, visit rinsed.com.